Privacy Policy

1. Who we are and how to contact us

Nyorei is an AI character and conversation service available at nyorei.com. Questions about this policy or requests concerning personal data can be sent to nyorei580@gmail.com.

2. Information we process

• Account information: email address, authentication identifiers, login session details and account preferences. Signing in with Google involves the identity provider and Nyorei’s authentication services.
• Content you choose to provide: chat messages, character names, appearances, interests, personality settings, custom speaking instructions, uploaded images and other content you submit.
• Generated content: AI replies, portraits and other media associated with your account and service usage.
• Subscription information: plan, billing status and transaction/customer references. Payments are handled through Stripe; Nyorei does not ask you to enter full card details into its own forms.
• Technical and usage information: browser or device information, approximate region, referring pages, visited pages, session activity, error reports and information needed to prevent abuse.
• Browser storage: authentication/session information, preferences and in-progress character drafts may be stored on your device. The anonymous two-message chat trial uses limited identifiers to enforce its usage limits.

3. How we use information

• Provide accounts, authenticate users and deliver requested chats, character creation, media generation and personalized settings.
• Process submitted text or images to generate AI responses or media, and perform web searches when a search feature is used.
• Operate subscriptions and billing, support users, prevent spam or misuse, troubleshoot failures and understand how the service is used.
• Meet applicable legal requirements and respond to valid requests.

4. Service providers and disclosures

To operate Nyorei, information may be processed by service providers, including Lovable and Supabase for hosting/authentication/data infrastructure, fal.ai and model or media providers for AI features, Stripe for payments, and search providers for requested web search features. Analytics and diagnostic systems may also process technical usage information.

Only the information needed for a requested feature or operation should be shared with the relevant provider. These providers can have their own processing, retention and international data-transfer practices. We do not sell personal information.

5. Storage, retention and deletion

Account information, saved conversations, custom characters and generated media may be stored as needed to provide the service. Retention varies according to the type of record, operational needs and legal obligations. Financial, security or abuse-prevention records may need to be retained for longer.

Anonymous trial messages are not added to your saved companion chat history. A local Create draft can remain in your browser until cleared or overwritten.

To request access to, correction of, or deletion of account data, contact nyorei580@gmail.com from the address associated with your account where possible. We may need to verify ownership and may retain information where required by law or for legitimate security and transaction records. Deleting local browser data does not by itself delete server data.

6. Security and international access

We use account authentication and access controls to protect user content. No online system can guarantee absolute security. Nyorei and its service providers may process information in countries other than your own.

7. Your choices and age eligibility

You can change account preferences, decide what content to share, use browser controls for local storage and manage paid subscriptions through the available billing controls. Contact us about applicable privacy rights. Nyorei is intended for adults aged 18 and older and is not designed for children.

Nyorei Shop launch waitlist

Joining is optional and does not create an account or place an order. Only with your explicit consent, we store your normalized email address, chosen language and consent timestamp/version to register interest and contact you only about the launch of Nyorei Shop. Registration does not send an email automatically. We do not use this consent for other promotions.

The list is private, stored with our hosting/data provider, and not publicly readable. You can withdraw consent or request removal at any time by contacting nyorei580@gmail.com. We retain your entry until you request removal or the Shop launch-interest purpose ends.

8. Updates

We may update this notice as Nyorei changes. The date above identifies the current version. Material changes may be communicated through the service or other appropriate channels.